Choose the plan that fits your routine
Whether you order occasionally or depend on essentials delivery every week, there is a plan built for your pace. No hidden fees, no surprises.
Pay As You Go
For occasional households and students who order when needed.
- $2.49 delivery fee per order
- 5% service fee on cart value
- Real-time inventory access
- Substitution preferences
- Milestone tracking
- Instant partial refunds
RapidPass
For weekly essentials buyers who want free delivery on regular orders.
- $0 delivery on orders $25+
- 5% service fee on cart value
- Everything in Pay As You Go
- Priority customer support
- Quick reorder shortcuts
- Delivery window preferences
RapidPass Family
For high-frequency households and caregivers who need tighter delivery windows.
- Everything in RapidPass
- 2 free priority slot deliveries/week
- Tighter ETA windows
- Household member accounts
- Advanced substitution rules
- Dedicated support line
Brand Partner
For local CPG brands seeking high-intent repeat orders through sponsored placements in category and search results. Reach customers at the moment of purchase.
$1.25/click after 200 clicks/month
Compare plans
| Feature | Pay As You Go | RapidPass | RapidPass Family |
|---|---|---|---|
| Delivery fee | $2.49/order | Free on $25+ | Free on $25+ |
| Service fee | 5% | 5% | 5% |
| Priority slots | 2/week | ||
| Tighter ETA windows | |||
| Real-time inventory | |||
| Substitution rules | Advanced | ||
| Milestone tracking | |||
| Instant refunds | |||
| Quick reorders | |||
| Priority support | Dedicated | ||
| Household members |
Frequently asked questions
What is the 5% service fee?
The service fee covers operational costs like picking, packing, and quality checks. It scales with your cart value so smaller orders stay affordable.
Can I switch plans at any time?
Absolutely. Upgrade or downgrade at any time. Changes take effect at the start of your next billing cycle.
What happens if an item is out of stock?
We auto-suggest alternatives based on your substitution rules. If you prefer not to substitute, you receive an instant partial refund for the missing item.
What are priority slots?
Priority slots let you reserve tighter delivery windows during peak hours. RapidPass Family members get 2 free priority deliveries each week.
Is there a minimum order value?
No minimum for Pay As You Go. RapidPass free delivery applies on orders of $25 or more. Orders under 8 items may incur a small $0.35/item pick fee.
Are there any contracts or commitments?
No long-term contracts. All memberships are month-to-month and can be canceled anytime.
Ready to simplify your essentials delivery?
Join thousands of households who trust MetroMile Essentials for reliable, transparent delivery.